How custom packaging works

From your first quote to finished packaging

Our custom packaging process takes your project from an initial brief through artwork approval, production, quality control and delivery. Whether you already have a finished specification or only know the product you need to pack, each stage helps turn that requirement into production-ready packaging.

No minimum order Custom dimensions Artwork guidance available
Start with Your product
Develop The specification
Finish with Production-ready boxes
CUSTOM PACKAGING PROJECT CB / PROCESS
In development
CRAFT
WIDTH
DEPTH
Material Kraft board
Printing Custom print
Structure Product specific
Your brief Product + size + quantity
Final stage Ready for delivery
Complete custom packaging journey

Seven stages from quote request to packaging delivery

The custom packaging process becomes easier to manage when each stage is clear. Your product details inform the specification, the specification informs artwork and production, and the final checks prepare the order for delivery.

Stage 01

Request a custom packaging quote

The process starts with the product you need to pack. Share as much information as you already know. A complete packaging specification is useful, but it is not required before you make an enquiry.

Useful information
  • Product type
  • Required quantity
  • Approximate dimensions
  • Preferred box style
  • Delivery postcode
You can also send
  • Product photographs
  • Existing packaging
  • Artwork files
  • Dielines
  • Reference images
Start a quote request
What happens after your quote request?

Your enquiry becomes a working packaging specification

Once your quote request reaches us, the next step is not simply to send a price. We review how the packaging will be used, identify any missing technical details and turn the information you supplied into a clearer production brief.

01
Review

We read the brief in context

We look at the product, box dimensions, quantity, printing, material preferences and delivery requirements together rather than treating each detail separately.

02
Clarify

We identify anything that could affect production

If important information is missing or unclear, we may ask about product fit, board grade, structure, print coverage, inserts, finishing, artwork status or how the boxes will be packed and delivered.

03
Recommend

We match the structure to the job

A suitable packaging construction is considered around product protection, assembly, presentation and production practicality. Where useful, we can compare different material or print routes before the specification is finalised.

04
Confirm

The quote is aligned with an agreed specification

Before the project moves into artwork and production, the commercial quote and packaging specification should be clear enough for both sides to understand what is being produced.

Preparing your packaging specification

Turn product information into a production-ready packaging brief

A clear packaging specification helps remove assumptions before artwork and production begin. Product dimensions, weight, material, structure, printing, finishes and delivery requirements all influence how the finished packaging should be manufactured.

You do not need every detail before requesting a quote. Start with what you know and we can help clarify the technical specification.

Craft Boxes UK Packaging Specification Worksheet Information reviewed before artwork and production
Specification in review
Project reference CB / SPEC / 0001
Current stage Pre-production review
Next stage Artwork preparation
01
Start with the product

Product and intended use

Product being packed Candle jar, cosmetics, bakery item or other product
Filled product weight Product weight
Sales channel Retail / ecommerce / gifting
Handling requirement Standard / protective / presentation
Storage environment Ambient / chilled / other
02
Confirm the physical fit

Product and box dimensions

W
Internal width ___ mm
D
Internal depth ___ mm
H
Internal height ___ mm
Remember Allow for product clearance, inserts and board thickness.
03
Choose how the box should work

Structure and functional features

Box structure Mailer, folding carton or another suitable style
Selected
Internal insert Cardboard, corrugated, fitted or not required
Review
Product window Die-cut window, film window or no window
Optional
Closure method Tuck, lock, glue or another closure
Confirm
04
Balance strength, print and presentation

Material and board specification

NATURAL KRAFT Board appearance
Preferred material Natural kraft board
Board grade Selected according to product weight and box structure
Surface requirement Natural kraft, white-lined or coated surface
05
Define how the artwork should reproduce

Printing and artwork coverage

CMYK
Full-colour printing Suitable for detailed branded artwork
PMS
Pantone colour Useful where specific brand colours matter
W
White ink Useful for selected artwork on natural kraft
Print coverage Outside only or inside and outside
Artwork status Ready, in progress or design support required
Colour reference CMYK, Pantone or supplied physical reference
06
Add only what supports the final result

Finishes and production extras

Matt lamination

Gives printed packaging a smooth, low-reflection surface.

Gloss lamination

Creates a reflective surface and can make printed colours appear more vivid.

Foil stamping

Adds metallic or specialist foil detail to logos, lettering or design features.

Embossing or debossing

Creates raised or recessed details for additional texture and brand presentation.

Spot UV

Adds a gloss effect to selected artwork rather than the whole printed surface.

Product window

Adds product visibility where the structure and intended use are suitable for a window.

07
Complete the commercial specification

Quantity and delivery requirements

Required quantity Number of finished boxes required
Delivery postcode UK delivery location
Target delivery date Required date where applicable
Packing preference Flat packed or assembled where applicable
Specification completeness 6 of 7 areas reviewed
Next stage Artwork and dieline approval
Artwork approval

Your artwork is checked before the job reaches production

Once the packaging specification is confirmed, the artwork needs to match the production dieline. We review the files, identify technical issues and prepare a proof so you can check the final layout before custom packaging production begins.

Production rule Artwork should not be released for production until the final proof has been approved.
ARTWORK WORKFLOW Pre-press approval path
Checked Current stage Upcoming
01
Files received

Artwork submission

Supply your artwork, logos, text, colour references and any existing production files.

Received
02
Preflight

Technical artwork review

The file is checked for resolution, colour setup, fonts, bleed and other requirements that could affect printing.

Checked
03
Structural alignment

Dieline placement

Artwork is aligned with panels, folds, glue areas, cut lines, safe areas and finishing positions on the agreed packaging dieline.

In review
04
Review copy

Digital proof

A final proof is prepared so that text, artwork, orientation, colours and finishing positions can be reviewed before approval.

Next
05
Customer sign-off

Artwork approval

You confirm that the proof reflects the agreed packaging specification and is ready to move into manufacturing.

Pending
06
Final hand-off

Production lock

The approved artwork and specification become the production reference used for printing and manufacturing.

Locked after approval
Technical preflight

What we look for before preparing your proof

8 checks
Bleed Artwork extends beyond the cut line.
Safe area Important content stays clear of trims and folds.
Image resolution Raster graphics are suitable for intended print size.
Fonts Fonts are outlined or correctly embedded.
Colour mode CMYK and agreed spot colours are checked.
White ink White layers are identified where kraft board needs them.
Finishing layers Foil, embossing and spot UV positions are identified.
Panel orientation Front, back, side and closure panels are correctly placed.
Before you approve Review spelling, dimensions, orientation, colours, barcodes and finishing positions carefully.
Packaging manufacturing process

How your approved packaging moves through production

Once artwork approval is complete, the project moves into manufacturing. The exact production route depends on the board, print method, finish and box construction, but most custom printed packaging follows a controlled sequence of preparation, printing, converting, assembly and packing.

Production varies by specification Not every order needs every finishing or converting stage.
01
Material preparation

Board is selected and prepared for the job

The agreed material and board grade are prepared according to the box structure, print method and finishing requirements.

Kraft board Folding boxboard Corrugated board
02
Printing

Approved artwork is transferred to the board

The print method is selected around artwork detail, material, colour requirements and production scale. Depending on the job, this may involve digital, lithographic, flexographic or another suitable print process.

CMYK Pantone White ink
03
Finishing

Selected finishes are applied where required

Lamination, foil, embossing, debossing, spot UV or other agreed finishes are added before the sheet is converted into the final box shape.

Lamination Foil Embossing
04
Die cutting

Printed sheets are cut into the packaging shape

A cutting forme follows the approved dieline to create the box outline, windows, slots, locking features and other structural details.

Cut lines Windows Locking tabs
05
Creasing

Fold lines are formed for accurate assembly

Creases guide each panel into the correct position so the finished packaging can fold cleanly without cracking or distorting around the structural lines.

Fold accuracy Panel alignment Clean corners
06
Gluing and assembly

Required glue points and structural joins are completed

Depending on the box style, selected panels are glued, locked or assembled so the packaging reaches the correct finished construction before packing.

Glue seams Auto-lock bases Structural joins
07
Packing

Finished boxes are prepared for inspection and dispatch

Completed packaging is counted, bundled or placed into outer cartons before moving through final quality checks and delivery preparation.

Counted Bundled Outer cartons
Packaging quality control

Finished packaging is checked against the approved specification

Quality control happens before the finished order is released for packing and delivery. The checks depend on the box style, board, printing and finishes, but the objective is the same: confirm that the packaging matches the agreed production specification closely enough to move forward.

Inspection principle Checks are made against the job specification, approved artwork and expected box construction.
FINAL INSPECTION Quality control dashboard
Inspection active
92% checks passed
Current inspection

Most production checks are within specification

The order can move forward once the remaining review points are confirmed and any required corrective action is complete.

01 / Dimensions Finished size within tolerance

Width, depth and height are checked against the approved box specification.

Pass
02 / Print Artwork alignment checked

Printed elements are reviewed for placement, registration and visible consistency.

Pass
03 / Colour Colour appearance under review

Printed colour is compared with the agreed references and expected board surface.

Review
04 / Folding Creases and panels fold correctly

Fold lines, corners and panel relationships are checked for clean assembly.

Pass
05 / Adhesion Glue points and seams are secure

Glued areas are checked for alignment, bonding and general structural integrity.

Pass
06 / Finishing Specialist finish position being checked

Foil, embossing, spot UV or other finishes are reviewed for placement and visible quality.

Review
Release status Awaiting final inspection sign-off
Packaging delivery

From final inspection to your delivery point

Once the order has passed its final checks, the finished packaging is counted, protected for transport and prepared for dispatch. The shipment is then arranged around its volume, destination and agreed receiving requirements.

Dispatch planning Packing and transport are matched to the finished order and its receiving requirements.
Dispatch control Finished packaging shipment
Ready for dispatch Production complete
SHIPMENT JOURNEY

A controlled handover from production to delivery

Dispatch route
Stage 01 Packed

Finished packaging is counted and protected for transport.

Complete
Stage 02 Shipment prepared

Dispatch information and load details are matched to the order.

Complete
Stage 03 Carrier collection

The completed shipment is handed over for transport.

Current
Stage 04 In transit

The shipment moves towards the confirmed delivery destination.

Next
Stage 05 Delivery

Finished packaging reaches the confirmed receiving address.

Pending
Origin Production
Carrier
Destination Your site
Shipment format Prepared around the finished packaging structure
Delivery timing Planned around agreed receiving requirements
DISPATCH OPERATIONS

Shipment readiness before carrier handover

Ready
Consignment Cartons counted Recorded before dispatch
Load format Packed for transport Cartons or pallets as required
Identification Shipment labelled Order information attached
Destination Address confirmed Receiving details checked
LIVE HANDOVER STATUS Dispatch preparation
Production → carrier
Final inspection Quality control released the order
Complete
Packing Finished packaging counted and protected
Complete
Documentation Shipment information prepared
Complete
Collection Carrier handover is the next movement
Current
SHIPMENT READINESS Ready for handover
4 / 4 checks complete
Destination Address confirmed
Order Quantity recorded
Protection Packing complete
Dispatch Shipment prepared
NEXT MOVEMENT

Carrier collection

The shipment leaves production once the carrier handover has been completed.

Dispatch ready
DELIVERY HANDOVER

What we confirm before the shipment leaves

Destination Address checked
Receiving Contact confirmed
Consignment Units recorded
Shipment Dispatch details available
Custom packaging FAQs

Questions that usually come up before production starts

Ordering custom boxes involves more than choosing a size and sending artwork. These answers cover the practical points businesses often need to understand before approving a packaging specification for production.

Need help with your specification? You can send the information you already have and we can work through the remaining details with you.
01 How does the custom packaging process start?

The process normally starts with your product and its packaging requirements. We need enough information to understand the product dimensions, weight, intended use, preferred box style, material, printing requirements and any finishing or delivery considerations. Those details are then used to build the packaging specification.

02 What information should I provide when ordering custom boxes?

Useful starting information includes the product dimensions, required box dimensions if already known, approximate order quantity, preferred material, print coverage, finishing requirements, artwork status and delivery destination. If some of these details are still undecided, the specification can be developed during the quotation process.

03 Can you help choose the right box style and material?

Yes. Box structure and board choice should be based on the product rather than appearance alone. Product weight, dimensions, protection requirements, storage, transport, retail presentation and assembly all influence the most suitable construction.

04 What happens during the packaging design and artwork approval stage?

Once the structural specification is confirmed, artwork is positioned on the dieline and checked against the agreed print requirements. Important elements such as cut lines, fold lines, bleed, colour setup and artwork positioning are reviewed before a production proof is approved.

05 Does production begin before I approve the artwork?

Production should follow the approved specification and artwork. Approval is an important control point because it confirms the dimensions, structure, print layout and other production details before manufacturing begins.

06 How are custom printed boxes manufactured?

The exact packaging manufacturing process depends on the board, printing method, box construction and finishes. A typical route can include material preparation, printing, laminating or finishing where required, die-cutting, creasing, folding, gluing, assembly checks and final packing.

07 What quality-control checks are carried out before delivery?

Finished packaging is checked against the approved job specification. The exact inspection points vary by product, but they can include box construction, dimensions, print position, colour consistency, finishing, gluing, folding and overall presentation before the order is released for packing.

08 How is the finished packaging prepared for delivery?

Finished boxes are counted, packed and protected according to their structure and shipment size. Carton or pallet quantities are recorded, the delivery information is checked and the order is prepared for carrier collection and onward delivery.

09 Can I provide special delivery or receiving instructions?

Yes. If your site has booking-in procedures, access restrictions, specific receiving hours or other delivery instructions, include them as early as possible so they can be considered when the shipment is prepared for dispatch.

10 How long does the custom packaging process take?

Timing depends on the packaging specification, artwork approval, production method, finishes, order complexity and delivery requirements. A realistic production schedule can be confirmed once the specification and artwork requirements are clear.

Ready to start your packaging project?

Send us your product requirements and we’ll help turn them into a production-ready packaging specification

Share the information you already have, from product dimensions and box style to material, printing, finishes and artwork. We can then review the requirements and prepare the next steps for your custom packaging project.

No minimum order
Custom dimensions
Artwork guidance available
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